Delivery & returns
Free delivery in Lithuania except Smiltynė (€15) and Neringa (€50); Latvia (€40), Estonia (€70) and Poland (€50), calculated at checkout. 30-night comfort trial.
Delivery
| Destination | Time | Cost |
|---|---|---|
| Lithuania | 1-3 weeks | Free |
| Smiltynė, Lithuania (postcode 93100) Delivery to Smiltynė with carry-in (car ferry included) | 1-3 weeks | €15 |
| Neringa, Lithuania (postcodes 93012, 93017, 93101-93105, 93121-93130) Delivery to Neringa with carry-in (car ferry and Neringa entry fee included) | 1-3 weeks | €50 |
| Latvia | 1-3 weeks | €40 |
| Estonia | 1-3 weeks | €70 |
| Poland | 1-3 weeks | €50 |
| Other countries | — | Not available yet - we currently deliver to Lithuania, Latvia, Estonia and Poland |
| Custom orders (any size) | 1-3 weeks (same as standard size) | Same rate as your standard-size delivery |
We deliver to your door via DPD, DHL, or own courier. Large orders include 2-person delivery and mattress setup.
30-night comfort trial
Sleep on your mattress for up to 30 nights. If it is not right for you, contact us and we will swap the comfort layer free of charge - no need to return the mattress.
Applies to: all standard and custom-size mattresses. Does not apply to: pillowcases and bedding that have been used.
WhatsApp or email us within 30 nights of delivery. We will arrange a free comfort-layer swap - no need to return the mattress.
EU consumer rights
As an EU customer you have additional statutory rights under the EU Consumer Rights Directive. Your 14-day statutory right of withdrawal applies to standard-size products - you may unpack and test the mattress as you would in a shop and still withdraw. Custom-made products (non-standard dimensions) are exempt under Article 16(c) of the Directive - which is why we offer our own 30-night trial instead.
Warranty
Every mattress comes with a quality warranty — 2 to 5 years depending on the model (the exact term is shown on each product page) — covering manufacturing defects, core sagging (>3 cm), and cover faults. Normal wear, soiling, and incorrect use are not covered. Warranty claims: email us with photos and your order number.
Looking for a mattress?
You are reading our policies, which is the careful way to buy. When you are ready, here is where to go next - and if nothing we make fits you, we will say so.